Emails and phone calls will be answered during the hours of 9 a.m. - 5 p.m. on Monday through Friday.
In the meantime, check out our Virtual Library and Recreation Center. where you can participate in online programs, explore various activities you can do at home, and utilize our wide range of free eResources!
How do I return materials when the library is closed?
We ask that you keep all Pleasanton Library and Link+ materials at home until the Library re-opens. We have extended due dates and will make exceptions due to unusual circumstances.
What happens to my library book (movie, audiobook) that is on hold?
We are freezing all holds through the closure period and saving your books for you. When the library re-opens you will be able to pick up holds.
While we understand this may delay holds for patrons still waiting for materials, our staff will be purchasing additional copies of popular items to shorten wait times.
I have a Link+ item on order, on hold or to return.
The Link+ service has been paused during the facility closure. Please keep your Link+ items at home until the library re-opens and we will make exceptions to Link+ fees due to unusual circumstances.
Are you still accepting book donations?
As thankful as we are for the community’s generous donations to our Library, we will not be accepting any donated materials at this time, out of abundance of caution for public health and safety. If you can hold on to these donations, we would be happy to accept them when we re-open our doors.
What other library services are available while the building is closed?
The library offers digital resources, eBooks and streaming content for all ages and interests. Visit the library’s website and click on the “eLibrary Resources” tab on the left. If you have some extra time, explore the new Spring into Reading online reading challenge for a chance to earn prizes!
What if I need to get a library card?
Getting a new library card has never been easier! Visit the Library website to apply online for an eCard to access digital resources, streaming videos, eBooks and more!.
I think my library card is expired. How can I renew it?
Good news! Pleasanton Library has renewed all expired library cards so community members can continue to access library resources online.
Can I still contact the library?
Absolutely! Even with the facility closure, phone lines are open Monday through Friday from 9:00 to 5:00 pm, with library staff that would love to help you discover online resources, provide reading recommendations, assist with simple research and answer your questions.
The new catalog makes it easy to discover new titles, connect with friends, and share your favorites! We also think you'll enjoy the enhanced "My Library Dashboard" where you can see all of your library account activity.
Telephone Renewals: 925-600-1342
Literacy Program: 925-931-3405
The Library and Recreation Department invites people with and without disabilities to enjoy our sites, facilities, and programs. For more information, please visit our Inclusion Services page.